Job Description - Chief Operations Officer (COO)
Reports to: Chief Executive Officer
Purpose of the Role:
Thinking Requirements and Working Complexity:
Knowledge and Experience Required of Job Holder:
Job holder should seek to develop strong relationships with those performing a similar role at peer group businesses/banks and to join any appropriate industry forums that will enhance job performance and understanding. Arising from the above, job holder will need to be willing and be able to speak on the topic of Operations at conferences and the like which will enhance both personal and the Group reputation
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The COO will lead and manage the Information Technology, Operations, Call Centre, Projects Unit and Administration functions.
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