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Ijumaa, 02:49
Utambulisho wa Tangazo: 1433541
Tarehe ya Mwisho Kutuma Maombi 15. Jul

Housekeeping Attendant

Other Dar es Salaam District Dar Es Salaam
Maelezo ya Bidhaa
Tarehe ya Mwisho Kutuma Maombi
2019-07-15
Jina la Mwajiri / Kampuni
Johari Rotana
Aina ya Kampuni
Burudani na Ukarimu
Aina ya Majukumu
Kwa Wahitimu wa Karibuni
Aina ya nafasi
Mwajiriwa wa kudumu
Elimu
Cheti
Uzoefu wa miaka
Mwaka 1
Maelezo

Department Housekeeping

Report to (Direct) Director of Housekeeping

Report to (indirect)

Job Grade Grade 3

Population 3

Setting Out To Win

Competencies

Understanding Hotel Operations

Planning for Business

Understanding Differences

Customer Focus

Winning Through People

Competencies

Effective Communication

Teamwork

Supervising People

Delivering Impressive Results

Competencies
Supervising Operations

Adaptability

Drive for Results

Job Summary:

As a Housekeeper you are responsible for the daily operation of the Housekeeping Department and guide and develop a committed multicultural team to ensure the impeccable Rotana standards are met in all areas. The role involves bringing all the knowledge and standards required to maintain and surpass the guests highest expectations and will include key responsibilities such as:

General Duties and Responsibilities:

  • Maintain all hotel guest rooms and public areas, plus the ‘heart of house’, ensuring the highest standards of cleanliness are met
  • Investigate and attend to Guest complaints in a timely manner and follow up effectively to ensure Guest satisfaction
  • Establish standards and guidelines to ensure total guest satisfaction and team productivity in compliance with SOPs
  • Supervise training of all housekeeping team members to ensure successful operation
  • Measure, interpret and evaluate working standard of the department
  • Create and maintain good working relationships within and with other departments
  • Control all purchases for the department and be consistently aware of quality and cost
  • Show by personal example a philosophy of work and conduct consistent with the professionalism expected
  • Manage and control all operation equipment, linen and uniforms
  • Set short and long term strategies for the department
  • Comply with the hotel environmental, health and safety policies and procedure

Beware of Conmen: BrighterMonday does not receive money for a job or any other opportunity. If you do note such activity please report through [mobile number removed]

As a Housekeeper you are responsible for the daily operation of the Housekeeping Department and guide and develop a committed multicultural team to ensure the impeccable Rotana standards are met in all areas.

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