STM Job Description and Specification
Responsibilities and Duties
◦Responsible for recruitment, registration, verification and management of potential users, agents and Merchants for SPENN product in accordance to the business timelines and targets.
◦Actively arrange and coordinate sale activations to create brand awareness through excellent execution of guerilla marketing, actual hands-on at events to promote and popularize the product.
◦Create, build and maintain strategic relationships with existing SPENN agents, merchants and manage users’ expectations in order to grow the product’s acceptance in the assigned territory.
◦Participate in SPENN customers, merchants and agents’ feedback collection, review and channeling to the relevant business departments.
◦Ensure actual compliance to regulatory requirements, the set budget, and solve/report other on-site issues.
◦Perform any other Sales & Marketing related responsibility in the organization depending on the business dynamics.
◦A link with the public: Liaise with service providers, maintain relationships with the public and portray company values at the marketplace.
◦Other related duties as assigned.
◦Bachelor’s degree/Diploma in any field from an accredited University/College required
◦1- 3 years sales experience especially in the financial/insurance sector
◦Punctual, reliable and with genuine concern to help customers
◦Age 30 years and below.
◦Certificate of Good Conduct.
◦Good planning and organization skills with the ability to deliver effectively under strict deadlines.
◦Excellent communication, presentation and customer service skills.
◦Accuracy and attention to detail.
◦Ability to develop working relationships with a wide range of internal and external partners.
◦Responsible, reliable, has leadership skills and business acumen to spot opportunities readily.
◦A creative, proactive, passionate and innovative individual with a passion for excellent results.
◦Ability to establish good relationships and credibility with micro and small business owners as well as their customers
◦Results oriented and self-driven with a proven performance track record.
◦The ideal candidate is one who touches the lives of the unbanked and under-banked on a daily basis, and can relate to them on a personal level
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