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7. Mar, 16:29
Ad ID: 1326718
Application deadline 20. Apr

General Manager

Other Dar es Salaam District Dar Es Salaam
Application deadline
Business / Employer name
Mariedo Company Ltd
Company Industry
Hospitality & Leisure
Job Level
Management level
Work Type
Full Time
Minimum Qualification
Years of Experience
5 years


As GENERAL MANAGER you are responsible for all aspects of operations at the Mariedo ,Company Ltd, including day-to-day staff management and ensuring best service provision to customers

You are the ambassador for the Mariedo brand. You are supposed to provide leadership and strategic planning to all departments in support of best service delivery culture, maximized operations and customers’ satisfaction. You’ll be working very closely with the Board of Directors/shareholders and other stake holders.

You are responsible for managing the management team (HOD's) and overall company targets to deliver an excellent customer experience. As General Manager, you are also required to manage profitability and customer satisfaction measures.


  • Oversee the operations functions of the company, as per the Organizational chart.
  • Hold regular briefings and meetings with all head of departments.
  • Ensure full compliance to company operating controls, SOP’s and procedures
  • Responsible for preparation, presentation and subsequent achievement of Operating Budget, Marketing & Sales Plan and Capital Budget.
  • Manage on-going profitability of the company, ensuring revenue and customer satisfaction targets are met and exceeded.
  • Ensure all decisions are made in the best interest of the company and management.
  • Deliver budget goals and set other short and long term strategic goals for the company.
  • Developing improvement actions and carry out costs savings.
  • Closely monitor business reports on a daily basis and take decisions accordingly.
  • Ensure that monthly financial and operations projections are achieved
  • Maximizing sales revenue through innovative sales practices and yield management programs.
  • Draw up plans and budget (revenues, costs, etc.)
  • Helping in the procurement of operating supplies and equipment, and contracting with third-party vendors for essential equipment and services.
  • Be accountable for responsibilities of department heads and take ownership of all guest complaints.
  • Provide effective leadership to management team members.
  • Lead in all aspects of business planning.
  • Respond to audits to ensure continual improvement is achieved.
  • Corporate client handling and taking part in new client acquisition along with the sales team whenever required.
  • Responsible for safeguarding quality of operations (internal & external audits).
  • Responsible for legal matters, Occupational Health & Safety, fire safety and other legal requirements.


The ideal candidate is a seasoned and highly intelligent retail business professional with outstanding, management skills and extensive hands-on experience. Available to work when needed, including weekends and holidays


Candidates should have university degree in business administration or a related field with experience in retail business in a reputable company with clear track record. He/she should have excellent computer skills


The ideal candidate’s age should be at least 45 years old. He/she should have at least 5 years experience as General Manager or Deputy General Manager of reputable retail business firms. Experience of working in foreign countries can be an added advantage

As the General Manager at Mariedo you are responsible for managing the management team (HOD's) and overall company targets to deliver an excellent customer experience.

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