To assist in the development and implementation of e-commerce projects for Miniso. Responsible for project management and administration of these projects. Provide guidelines and management of the project scope, determines project goals and outcomes, assemble and validate technology and capital resources, and measure and report performance.
1. Monitor online customer feedback and be the main point of contact for all internal website queries.
2. Create & maintain website content and ensure all content is up to date and ensure all pages, products & prices on the site are correct, updated and in line with trading at all times.
3. Create & implement tactical offers to support specific products and target specific market
4. Responsible for creating high lead converting landing pages, news articles and keyword rich pages.
5. Assist in day to day management of PPC campaigns implementation & monitoring.
6. Assist in day to day management of SEO strategy, implementation & monitoring.
7. Manage day to day social media implementation.
8. Co-ordinate all website activity with international and 3rd party partners.
9. Be able to make a photo, design in an excellent look and share to the media after approval
10. To innovate and produce various features within our e-commerce platform, also Understanding customer’s needs and the company’s offerings, and translating these to new services and features
1. Diploma or Bachelor’s degree.
2. A strong commercial acumen with ability to build rapport with internal and external business partner
3. Preferably executives specializing in retailing online and write and edit interesting business contents.
4. Analytical skills with knowledge of Google tools & photo shop
Job Key Attributes:
1. Excellent interpersonal skills
2. Very good Communications Skills (English and Swahili language)
3. Very good customer services approach
4. Honest and Trustworthy
The E-Commerce Coordinator will to assist in the development and implementation of e-commerce projects for Miniso.
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