Natural Extracts Industries Ltd (NEI) is pioneering the sustainable, natural flavour manufacturing industry in Tanzania for global export, starting with vanilla and other flavour extracts. The company works in all areas from cultivation, to post-harvest processing, value-add manufacturing and international sales and marketing. The smallholder outgrower network currently integrates over 4,000 vanilla farmers from Kilimanjaro, Arusha, Morogoro and Kagera regions, and through this sourcing model NEI aims to deliver a long term socioeconomic impact by doubling annual income per smallholder household. The company also works with farmer groups in Mbeya and Tanga regions for cocoa beans sourcing. Current products include: liquid flavours, such as extracts from vanilla, orange, cocoa and coffee; and solid flavours like vanilla pods, cocoa powder and nibs. The company, funded and managed by an experienced international management team, has been widely recognised, including awards from the Nestle Creating Shared Value Prize and Africa Enterprise Challenge Fund. It is embarking on a high growth trajectory, particularly in expanding its production capacity, supply chain and product diversification.
The Chief Operating Officer will be responsible for the following activities:
Together with the CEO/Managing Director, directing the company, developing strategic initiatives, managing investor relations, securing growth funding, managing costs within board-approved annual budgets, ensuring healthy profits, and having accountability for the effective and efficient operation of each team and function (sales, production, quality assurance, supply chain, finance, HR and legal).
Developing and managing each team towards achieving the objectives of each team and the company as a whole.
Developing and improving the operational systems, processes and policies for all teams, optimising their processes and workflows, enforcing compliance with policies, applying lean principles to reduce wasted time and resources, and generally optimise the performance of each team.
Developing the capacity and capabilities of all staff, both informally and through the formal performance management process.
Process & Operations Management:
Ensuring excellent management of the production, quality assurance and supply chain teams, particularly in regards to the vanilla and cocoa value chains, and manufacturing thereof, and ensuring all short and long term company and team objectives are met and underlying risks mitigated**.**
Support all teams in:
Compliance & Internal Controls
Support all teams in:
Strategy & Funding
The COO will have the following qualifications and competencies:
Applicants must meet this minimum criteria (otherwise they will not be considered):
Undergraduate degree or equivalent in Engineering or Science, with a Masters in Business Administration, Finance, Economics, or equivalent.
At least 10 years of experience, preferably 15, in executive-level management positions, including significant experience at an international company;
Expertise in agribusiness, outgrower networks, Information and Communication Technologies (ICT), engineering (mechanical, process, chemical), and/or food technology;
Exceptional organisational and interpersonal skills, able to relate to multiple foreign cultures, and manage people effectively in difficult circumstances;
Outstanding ability to negotiate effectively with all stakeholders, including customers, contractors, farmers, farmer associations, service providers, agents, government (all levels), donors, investors, shareholders, directors and staff;
Outstanding communication skills, both spoken and written, in both English and Swahili;
Very highly skilled in general ICT management, ICT security, and computer productivity packages such as Microsoft Office, Google G Suite and ERP systems;
Demonstrated strong leadership, able to inspire and influence others, set their teams’ strategy and lead their work independently;
A passion for economic development, social impact and science-based decision making.
The COO, as thought-partner to the CEO, will improve each team's systems & processes and institute operational rigor across the company.
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