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Branch Manager

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Posted at
Monday, 14:40
Application deadline
Business / Employer name
Hand in Hand
Company Industry
Job Level
Management level
Work Type
Full Time
Minimum Qualification
Years of Experience
1 year
Other Arusha District Arusha

Hand in Hand Eastern Africa-Tanzania (HiH EA-TZ) is an NGO newly registered by the Ministry of Community Development, Gender and Children with a mandate to operate within the United Republic of Tanzania.

The NGO is part of the global Hand in Hand International network, with independent operations within the Eastern Africa region with a mission to work for the economic and social empowerment of marginalized women, youth and men and therefore the society by supporting the creation of sustainable Enterprises and Jobs.

Hand in Hand Eastern Africa (HiH EA) which has had operations in Kenya and Rwanda spanning about 7 years of experience will support the establishment, growth and expansion of the HiH EA-TZ in collaboration with HiH International based in London.

HiH EA -TZ intends to fill various vacancy in Moshi Branch and invites applications from suitably qualified individuals for the following position:


Reporting to the Country Manager at Arusha, the Branch Manager will be responsible in planning, directing and co-coordinating the HiH EA (TZ) Program operations at the branch level.

Duties and Responsibilities

  • To offer leadership to the staff and foster teamwork at the branch
  • Ensure the program portfolio meets the set quality standards
  • Identify staff gaps and advise the Country office
  • To ensure the development and training of Branch staff
  • Ensure there is compliance and implementation of policy and procedures at the branch level.
  • Ensure that the branch meets the set key performance indicators and targets by monitoring and directing staff productivity and performance.
  • Identify members’ needs and gaps and to advise Country Office on product development and on existing product evaluation and reviews
  • To market and promote HiH EA (TZ) as an organization as well as its products and services
  • To direct day to day operations and management of HiH EA (TZ) products and services
  • Collaborate and manage relations with the programme stakeholders within designated area covered by the branch
  • To support and facilitate forums that involve community leaders and stakeholders
  • Coordinate the program marketing activities between the Country office marketing and the branch.
  • Write and forward periodic reports on the branch performance and other issues.
  • To manage and monitor the utilization and serviceability of branch assets.
  • Ensure branch security and workplace safety.
  • To address and resolve conflicts/ issues affecting the branch staff and team.
  • In consultation with Country Office, to collaborate with government agencies, local NGO’s and other stakeholders in one’s areas of operation for the benefit of clients and the programme.
  • Any other duties and responsibilities as directed by your supervisor.


  • Minimum 1 year working experience on community practice, social development and social enterprises
  • Diploma or higher qualification in the field of Co-operative, Micro Finance, Marketing, Business Management or Administration, or Commerce.
  • Strong conceptual and practical understanding of peri-rural development and financing.
  • Passion and ability to work with marginalized rural and peri-urban communities.
  • Good leadership and management ability
  • Positive attitude and high level of integrity
  • Demonstrable initiative, good and consistent performance
  • Good team playing, communication and interpersonal skills
  • Fluency in spoken and proficiency in written English and Kiswahili
  • Demonstrated commitment to the mission and service of the HiH EA(TZ)

Application process

Qualified and interested candidates should forward a cover letter and CV, citing the Position and Reference Number to HiH-EA via Brighter Monday by close of business by 17th August, 2018.

Only shortlisted candidates will be contacted

The Branch Manager will be responsible in planning, directing and co-coordinating the HiH EA (TZ) Program operations at the branch level.

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