Manage and monitor all loans in arrears together with the performance of the Recovery Team;
Ensure recovery management with the highest level of pervasive professionalism through the application of the company recovery activities protocols and proper department networking and skip tracing methods Review and ensure application of related lending policies, procedures and internal controls on a regular basis and submit appropriate improvement plans and strategies for consideration and approval as required;
Ensure achievement of all loan recovery related performance indicators and employment of necessary corrective actions as required;
Proactively developing recovery strategies in line with portfolio performance, implementing and communicating change as appropriate;
Assessing the impact on processes from legislative, regulatory and business change and design/implement appropriate solutions;
Developing a strong network within the wider business to ensure that any activities which have an impact upon the Recovery Team and performance are identified and appropriately managed;
Performance of any other job related duties and responsibilities as assigned by the CD.
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