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25. Jul, 13:23
Ad ID: 1484914
Application deadline 24. Aug

Waiter/ Waitress

Other Zanzibar District Zanzibar
Details
Application deadline
2019-08-24
Business / Employer name
Anonymous Employer
Company Industry
Hospitality & Leisure
Job Level
Mid level
Work Type
Full Time
Minimum Qualification
Diploma
Years of Experience
3 years
Description

Responsibilities

  • Greet and escort customers to their tables
  • Present menu and provide detailed information when asked (e.g. about portions, ingredients or potential food allergies)
  • Prepare tables by setting up linens, silverware and glasses
  • Inform customers about the day’s specials
  • Offer menu recommendations upon request
  • Up-sell additional products when appropriate
  • Take accurate food and drinks orders, using a POS ordering software, order slips or by memorization
  • Communicate order details to the Kitchen Staff
  • Serve food and drink orders
  • Check dishes and kitchenware for cleanliness and presentation and report any problems
  • Arrange table settings and maintain a tidy dining area
  • Deliver checks and collect bill payments
  • Carry dirty plates, glasses and silverware to kitchen for cleaning
  • Meet with restaurant staff to review daily specials, changes on the menu and service specifications for reservations (e.g. parties)
  • Follow all relevant health department regulations
  • Provide excellent customer service to guests

Requirements

  • Proven work experience of 3 years as a Waiter/ Waitress in five star hotels
  • Must be fluent in speaking English
  • Hands-on experience with cash register and ordering information system (e.g. Revel POS or Toast POS)
  • Basic math skills
  • Attentiveness and patience for customers
  • Excellent presentation skills
  • Strong organizational and multitasking skills, with the ability to perform well in a fast-paced environment
  • Active listening and effective communication skills
  • Team spirit
  • High school diploma; food safety training is a plus

Beware of Fraud: Employers advertising their positions on the BrighterMonday platform are not supposed to receive payment from job seekers. If an Employer asks you to pay during the application process, please report it to us through this number [mobile number removed]

We are looking for a skilled Waiter/ Waitress to take orders and deliver food and beverages to our customers.

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