Some of the Roles and Functions of the authority are: The Roles a) promoting effective competition and economic efficiency; b) protecting the interests of consumers c) protecting the financial viability of efficient suppliers d) promoting the availability of regulated services to all consumers including low income, rural and disadvantaged consumers. The Functions a) to perform the functions conferred on the Authority by sector legislation. b) to monitor the performance of the regulated sectors, including in relation to:- (i) levels of investment. (ii) availability, quality and standards of services (iii) the cost of services (iv) the efficiency of production and distribution of services, and (v) other matters relevant to the Authority d) to facilitate the resolution of complaints and disputes
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