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How to Zoom

How to get started


Getting started on Zoom

ZoomTanzania connects buyers and sellers online.

With over 2.2 million active users buying and/or selling products, services, vehicles, real estate and searching for jobs, events and businesses – we are the leading online marketplace in Tanzania. Learn more about us. (link to About Us page).

We also offer businesses a platform to advertise and get more customers.

Start growing your business on Zoom. (link to advertising page).

If you’re having trouble logging into your account, it’s most likely that you are using the wrong username and/or password:

 

  1. Can’t remember your username? Try and log in using the email you used to create your account.
  2. Can’t remember your password? Learn how to reset it.
  3. If both your username and password are correct but you still can’t log in to your account, please contact: webmaster@zoomtanzania.com
  1. Click on Login at the top right of the page
  2. Click on forgot password on the login page
  3. Type the email address you registered your account with and click send
  1. Check your email for further instructions

 

watch video tutorial

If you subscribed to our newsletter and/or mailshots but haven’t received any, you should:

 

  1. Subscribe again, and make sure you type in your email accurately
  2. Also, check your Spam messages to see if the emails are being delivered there
  3. If you still aren’t receiving our emails, please contact: howtozoom@zoomtanzania.com
  1. Go to your email inbox
  2. Find a recent newsletter and/or mailshot email from ZoomTanzania
  3. Click on ‘View this email in your browser’, on the top right hand side
  4. The entire email will appear on a new page, scroll to the bottom of the email
  5. Click on ‘unsubscribe from this list’ at the bottom left of the email
  6. Enter your email address and click the unsubscribe button

 

(watch video tutorial)

  1. Go to www.zoomtanzania.com
  2. Scroll to the bottom of the page
  3. Enter your email address on the box under Join Our Weekly Newsletter and/or Sign Up to Mailshots and click the subscribe button
  4. You will receive an email notification about your subscription
  5. Click on the confirmation link ‘Yes, subscribe me to this list’ in the email

 

(watch video tutorial)

  1. Go to www.zoomtanzania.com
  2. Click on Register at the top right of the page
  3. Fill in the required information and click submit
  4. Check your email for a confirmation link
  5. Click the link
  6. Start buying and selling on ZoomTanzania!

(watch video tutorial)

  1. Go to www.zoomtanzania.com
  2. Click on Login at the top right of the page
  3. Fill in the user name and password you registered with, and click login

 

(watch video tutorial)

  1. Log in to your account
  2. Click on Profile on the left hand menu
  3. Click on the Change Password button on the right hand side
  4. Fill in new password information and click Update Password
  5. You will be automatically logged out, log back in using your new password

 

(watch video tutorial)

Account on Zoom

Selling on Zoom


Selling on Zoom

Only accounts with a Merchant Featured Business Listing can post more than 10 new items for sale at once. A regular account can post only10 items or less at once.

If you have a lot of products for sale, a Merchant Featured Business Listing is the easiest way to sell.

Learn more here. (where this link should go???)

In addition to writing product listing descriptions that stand out, if you are serious about getting noticed as a seller, you should get a featured business listing.

 

This affordable advertising solution gets you:  

 

  • 20X more opens than a regular business listing
  • 7X more inquiries than a regular business listing

Learn more about how to sell your products fast on Zoom here.

  1. Login to your account
  2. Click on the My Account button on the top left of the screen
  3. Click on Classifieds Listings on the left hand menu
  4. Fill in the changes you want to make and click save changes

 

(watch video tutorial)

These quick tips will help you create a product listing that stands out:

  1. Write an attention grabbing headline
    People don’t read classifieds, they scan them. So make sure you:

• Don’t write a headline in all caps – it’s too aggressive

• Be descriptive and use appropriate adjectives – i.e. large, beautiful, modern, stylish

• Focus on the most important and attractive features of the item

• Simplify and use short-form where possible: such as 4WD and Bdrm for bedroom

Example of great headline:  Big 3 bdrm & 2 bath Mbezi apartment with beautiful sea view

  1. Always upload images
    Images draw more attention to your ad, and give the ad more credibility.

• Take good quality pictures (make sure they’re not blurry or too dark)

• Show the item from different angles, or interior and exterior, front and back, etc

• Any picture of the item is better than no picture at all

  1. Write a motivating and believable description
    The description is read only if the headline and image have done their job generating clicks. So, to turn people’s interest into inquiries:

• Be honest, but focus on the best and most popular features of the item

• Write in a friendly, conversational tone, like you are telling a friend about the item

• Avoid using “best”, “biggest” and “greatest”, instead provide more detail and establish credibility as the seller

Whether it’s a car, baby clothes or apartment for sale, it’s easy to post products on Zoom.

  1. Login to your ZoomTanzania account

Don’t have an account? Learn how to register here.

  1. Click on Post Listing Free button on top right menu of the page
  2. Choose the Post a Buy & Sell Classified or Post a Vehicle or Post a Property button
  3. Fill in the required information and click publish
  4. Your product listing will be reviewed and approved within 1 business day via email

 

(watch video tutorial)

  • Your listing could’ve expired. Learn how to edit and reschedule your listing.
  • Your listing could’ve been flagged for misconduct, either a buyer has complained or suspicious activity has been associated with your account.

Check out our listings guidelines for more details.

If none of these reasons apply you, please contact: howtozoom@zoomtanzania.com for further assistance.

 

Your listing may be rejected for a number of reasons, including:

 

  • You didn’t complete all the required information on the form

  • You provided us with inaccurate or out of date information

  • Some of the information you provided is suspicious, for instance, a plot of land in an expensive area for a very cheap price

  • Failure to provide a good quality and clear photo

 

Check out our listings guidelines for more details.

 

If none of these reasons apply you, please contact: howtozoom@zoomtanzania.com for further assistance.

Buying on Zoom


Buying on Zoom

  1. Go to www.zoomtanzania.com
  2. Click on Buy & Sell on the top menu
  3. Pick the category most relevant to what you are looking for on the left hand menu
  4. Once you are in the category, choose another sub category on the left hand menu
    For example: Fashion (category) > Men Clothing (sub category)
  5. Start browsing the available products
  6. To make your searching experience more efficient, you can specify price range, locations, and product status on the left hand menu of the screen
  7. If you see an item you are interested in, click on the image or title to find out more details
  8. Click Contact Seller for further details about the property and making a purchase

 

(watch video tutorial)

Price will be displayed on product detail page. If not, then contact seller for further information.

 

(watch video tutorial)

  1. Go to www.zoomtanzania.com
  2. Click on Events on the top menu
  3. Pick the category most relevant to what you are looking for on the left hand menu

 

For example: If you are interested in an even the whole family can enjoy, click on Family Friendly

 

  1. Start browsing what’s available
  2. To make your searching experience more efficient, you can specify location and event date on the left hand section of the screen
  3. If you see an event you are interested in, click on the image or title to find out more details

(watch video tutorial)

- Go to www.zoomtanzania.com
- Click on Vehicles on the top menu
- Pick the category most relevant to what you are looking for on the left hand menu

For example: If you are interested in buying a motorcycle, click on Motorcycles

- Start browsing the available vehicles selection
- To make your searching experience more efficient, you can specify type, price range, locations, make, build year, and mileage on the left hand section of the screen
- If you see a vehicle you are interested in, click on the image or title to find out more detailsClick Contact Seller
- for further details about the vehicle and making a purchase

(watch video tutorial)

  1. Go to www.zoomtanzania.com
  2. Click on Business Directory on the top menu
  3. Pick the category most relevant to what you are looking for on the left hand menu

    For example: If you are looking for a business that sells office supplies (chairs, tables), click on Business Equipment & Supply

  4. Once you are in the category, choose the most relevant sub category on the left hand menu

    For example:
    Business Equipment & Supply (category) > Office Furniture (sub category)

  5. Start browsing the available businesses
  6. To make your searching experience more efficient, you can specify location on the left hand section of the screen
  7. If you see a business you are interested in, click on the image or title to learn more about it
  8. Contact business for further details about the business

(watch video tutorial)

- Go to www.zoomtanzania.com
- Click on Real Estate on the top menu
- Pick the category most relevant to what you are looking for on the left hand menu

For example: If you are interested in renting, click on Property for Rent

- Once you are in the category, choose another sub category on the left hand menu

For example: If you are interested in renting a house:
Property for Rent (category) > Houses for Rent (sub category)

- Start browsing the available property
- To make your searching experience more efficient, you can specify price range, locations, and bedroom numbers on the left hand section of the screen
- If you see a property you are interested in, click on the image or title to find out more details
- Click Contact Seller for further details about the property and making a purchase


(watch video tutorial)

You can’t buy products directly on Zoom. You have to contact sellers directly.

  1. Go to the detail page for the product you are interested in

  2. If you are contacting the seller through email, click on the Send Email button, fill in the required information and press send

  3. If you are calling the seller, click on the Show Number button, and a contact number will appear

(watch video tutorial)

While we do our very best to ensure that the sellers on our website are legitimate and safe, it’s still important for you to take precautions while buying a product through Zoom.

  • Communicate with the seller through the contact information they provided on Zoom
  • Do not send money to a seller before inspecting the product in person
  • Do not make a payment through an unfamiliar money transfer system
  • Make sure you meet the seller in a public place or a visible store location
  • Use good judgment to assess the product price - is it reasonable or too good to be true?
  • If the seller is unwilling to answer important questions or being uncooperative, don’t go through with the purchase
  • Whenever possible, document the purchasing process: emails, text message, receipts

 

Jobs on Zoom


Jobs on Zoom

  1. Login to your account

Don’t have an account? Learn how to register here

  1. Click on Post Listing Free button on the top of the page

  2. Scroll down the page and click on the Post A Job Vacancy button

  3. Fill in the required information and click publish

  4. Your job listing will be reviewed and approved within 1 business day via email

  1. Login to your account
  2. Click on the My Account button on the top left of the screen
  3. Click on Job Listings on the left hand menu
  4. Fill in the changes you want to make and click save changes

 

  1. Go to www.zoomtanzania.com
  2. Click on Jobs on the top menu
  3. Choose the career category most relevant to you on the left hand menu

For example: If you are interested in jobs in Sales, click on Sales

  1. Start browsing available openings
  2. You can narrow down available job openings by specifying: location, position type and organization type on the left hand menu of the screen
  3. If you see a job you are interested in, click on the job title and read the application requirements and instructions
  4. Apply if you qualify for the position

If you are having a hard time getting a job, or just want to make yourself more desirable to employers, you should:

  1. Check out our Jobs & Careers blog posts on tips about successfully landing a job
  2. Take the AMCAT employability assessment test. The AMCAT will highlight your skills to potential employers and make it easier for recruiters to find you. Learn more here.

Advertise on Zoom


Advertise on Zoom

If you have an event, you should post it on ZoomTanzania’s Events section.  Here’s how:

  1. Login to your account

  2. Click on Post Listing Free button on top right of page

Don’t have an account? Learn how to register here

  1. Scroll down the page and click the Post An Event button

  2. Fill in the required information and click publish

  3. Your event listing will be reviewed within 1 business day

  4. When your event listing goes live, you will receive an email notification

If you want to reach an even wider audience, our email marketing solutions can help!

  1. Login to your account
  2. Click on Post Listing Free button on top right of page
    Don’t have an account? Learn how to register here
     
  3. Scroll down the page and click the Post A Business button
  4. Fill in the required information and click publish
  5. Your business listing will be reviewed within 1 business day
  6. When your business listing goes live, you will receive an email notification

ZoomTanzania offers cost-effective advertising solutions that will grow your business.

Click here and learn more